UGREEN has pushed its HomeAgent smart-home platform into 2027. The company’s updated campaign page now says the Kickstarter will begin on April 13, 2027, with shipping starting in late June. Reservations remain open through April 12.
That is a substantial change from the original October 27, 2026 campaign date and a later November 17 target. The delay affects the HomeAgent HA100, the faster HA100 Pro, the NVIDIA-powered MasterAgent MA100 and the cameras, speaker and digital frames built around them.
HomeAgent is an ambitious attempt to combine a network-attached storage server, local AI computer, security-camera recorder and Matter smart-home hub. The concept remains interesting, but the repeated schedule changes are a reminder that it is still a crowdfunded product family—not finished retail hardware with a conventional delivery guarantee.
The new HomeAgent launch timeline
UGREEN’s current campaign page lists three revised milestones:
- Reservations continue through April 12, 2027.
- The Kickstarter campaign begins April 13, 2027.
- Shipping begins from late June 2027, with timing varying by product and region.
The same page previously showed a November 2026 Kickstarter launch and earlier shipping. UGREEN’s September launch materials were more aggressive still: the company initially planned to open the campaign on October 27 and begin sending the HA100 in late January.
The latest timetable therefore moves the crowdfunding launch by nearly six months from the original plan and pushes first shipments by at least five months. A shipping window is not a guaranteed delivery date, particularly for a campaign that has not yet opened.
Why UGREEN says it needs more time
Specialist publication matter-smarthome reported on October 22 that UGREEN cited additional development and testing. The work reportedly includes broader Matter and smart-home protocol compatibility, more capable AI features, stability testing across the product family and better multilingual support for the Uliya voice assistant.
Those are credible priorities for a device meant to control locks, cameras, lights and other equipment while also managing household photos and recordings. A local-first design does not automatically make a platform reliable or private; the software still has to enforce permissions, install updates safely and work consistently across third-party devices.
The delay may ultimately be preferable to shipping unfinished software. However, UGREEN has not published a detailed development checklist, compatibility matrix or test criteria that would let buyers measure the progress before April.
Prices and deposits remain in place
UGREEN currently lists the entry HomeAgent HA100 at a $799 Super Early Bird price against a claimed $1,599 MSRP. The HA100 Pro is $2,699 against $5,399, while the MasterAgent MA100 is $9,999 against $19,999.
To reserve campaign access, UGREEN asks for a $50 deposit for the HA100 or HA100 Pro and $200 for the MA100. A deposit is not the complete purchase. Customers must later use the same email address on Kickstarter, choose an eligible reward and pay the remaining pledge amount.
The official terms say reservation deposits can be canceled and refunded before the campaign ends. They also warn that crowdfunding rewards are generally not eligible for returns without a valid cause, except where local law requires otherwise. Buyers should save their receipt, the offer terms and screenshots of the promised price and gifts.
UGREEN says qualifying HA100 and HA100 Pro backers will receive an ID500 Pro indoor camera, while MA100 backers can receive four 8TB drives. Those gifts may ship separately, and the company reserves the right to amend terms in accordance with applicable law.
What the three HomeAgent models promise
The HA100 is the most consumer-oriented model. UGREEN lists 26 TOPS of local AI performance, 16GB of LPDDR5 memory and support for up to 96TB of storage. It is designed to store phone backups and camera footage, run local recognition and automation, and control supported Matter devices through the Uliya assistant.
The $2,699 HA100 Pro raises the advertised AI performance to 205 TOPS, doubles memory to 32GB and retains up to 96TB of storage. The $9,999 MasterAgent MA100 uses NVIDIA Jetson Thor T5000 hardware, with 128GB of memory, up to 128TB of storage and a claimed 2,070 FP4 TFLOPS.
Those figures describe theoretical computing capacity, not the quality of the finished experience. AI recognition accuracy, voice-response speed, app stability, energy use, camera compatibility and update support will matter more in everyday use than TOPS or TFLOPS alone.
Local AI is the main attraction
UGREEN’s central pitch is that HomeAgent can process photos, video, voice commands and automation data inside the home rather than sending every task to a cloud server. It is supposed to identify people, vehicles, pets and packages; summarize camera events; find recordings using natural-language search; and organize family photos and videos.
Local processing can reduce cloud dependence and recurring storage fees while keeping sensitive footage on hardware the owner controls. It can also continue working when an internet connection fails, although remote access and some integrations may still require outside services.
HomeAgent is entering a market where cheaper voice assistants are adding more AI features. For example, Apple’s HomePod mini 2 costs $149 but will receive its more advanced Siri AI features later. UGREEN is asking substantially more because its hub also includes expandable storage, local camera processing and dedicated AI hardware.
Hands-on reports show unfinished software
A recent TechRadar hands-on found the HA100 hardware distinctive but described the software as an early beta. The Uliya assistant was limited, web access was not yet available and smart-home compatibility focused mainly on UGREEN and Matter devices.
The report also noted that the HA100, HA100 Pro and MA100 use different computing platforms without a clear upgrade path between them. That matters because buyers cannot assume that an accelerator or memory upgrade will turn the entry model into a Pro later.
UGREEN can address many of those weaknesses before the revised campaign date. Prospective backers should nevertheless wait for updated independent demonstrations showing the exact software that will ship, not only the prototype experience shown at launch events.
What current reservation holders should do
People who already placed a deposit should first confirm that UGREEN has attached the revised April 13 date and late-June shipping window to their reservation. They should also check whether their early price, free gift and refund rights remain unchanged.
If the new timetable no longer works, UGREEN’s page says the deposit can be refunded before the campaign ends. Anyone staying in should avoid treating the reservation as a guaranteed retail order. Kickstarter projects can change specifications, delivery schedules and available features before fulfillment.
New buyers have little reason to rush while major questions remain. UGREEN has not supplied a final third-party compatibility list, complete regional availability, independently verified AI performance or a firm delivery date for every device. Waiting for the April campaign page and new hands-on coverage will provide a clearer picture without sacrificing months of flexibility.
The practical takeaway
The updated HomeAgent schedule is now clear: reservations through April 12, Kickstarter on April 13 and shipping from late June 2027. Prices and deposit levels remain visible, and UGREEN’s official page says refunds are available before the campaign ends.
The extra development time could produce a stronger Matter-compatible smart-home platform, particularly if UGREEN improves Uliya, expands device support and stabilizes its apps. Until those improvements are demonstrated, HomeAgent should be viewed as a promising but unfinished crowdfunding project. Its local-AI idea is compelling; the repeated delays make patience the sensible buying strategy.
Featured image: UGREEN official product render, via Cachem.